ROYAL -- Royal Home Improvement Specialists of Royal received a 2018 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of 600-plus eligible applicants, Royal Home Improvement Specialists is one of 300-plus businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2018 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friends and the percentage of customers who responded.
Royal Home Improvement Specialists achieved a recommendation rate of 90 percent or above from their customers surveyed by GuildQuality.
"Royal Home Improvement Specialists is honored to receive the GuildQuality designation of Guildmaster for 2018. In our first year of partnership with GuildQuality, our customers have repeatedly awarded us the highest ranking possible and stated that we have consistently exceeded their expectations of what a home improvement company can do. It is very rewarding to know that our customers receive an incredible value when they trust as a partner in their projects," stated the press release.
For more on the 2018 Guildmaster Award and qualifications, visit http://www.guildquality.com/guildmaster.Business on 04/23/2018
Print Headline: RHISR receives award for exceptional service