Customers calling the Hot Springs Municipal Utilities Customer Service department will experience a more customer-friendly, interactive phone system Thursday.

Besides easy access to a customer service representative, the system also provides access to recorded information and a message mailbox, according to a city news release.

Customers with general questions, or specific questions such as those regarding sanitation charges, city compost, mailing address, operating hours, drop box locations or directions to the facility, can choose appropriate menu options. Automated i...

Log-In to view full story or view our Registration Guide.