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Progress edition: A Place for Mom honors West Shores with 'Best of Senior Living' award

February 14, 2021 at 4:00 a.m.
West Shores is a welcoming haven with quick access to big-city amenities. - Submitted photo

West Shores, a senior living community based in Hot Springs, has been honored as a "Best of Senior Living 2021" award winner by A Place for Mom Inc., the largest senior living referral service in North America.

The best of senior living honor represents the best of the best of in-home care, assisted living, and other senior living providers, determined by the reviews of seniors and their families on, the nation's largest ratings and reviews site for senior care and services. This exclusive designation honors only the top 3% of senior care providers across the United States and Canada.

This year has been tough for so many and West Shores has shown its resilience in the face of this challenge. Many of the top reviews shared what kept residents feeling safe, less isolated, and stimulated both mentally and physically. From innovative dining programs, socially distanced activities, easily-accessible video calls with family, to having staff just be there to engage with residents and caregivers when they are needed most, West Shores provided the utmost care.

"Our staff is fully trained on infection control procedures including hygiene, hand washing and handling of infectious materials, etc. Communication with our residents and families is our highest priority along with resident safety. We strive to keep our residents engaged and happy with room to room activities such as International coffee day and Margarita Monday. We pride ourselves in making sure the residents are healthy and active with telehealth and exercise classes on our West Shores T.V. channel, six days a week. We continue to generate ideas for our residents health and wellness," said Tabatha Fox, West Shores administrator.

Senior living industry a critical category in caring for our aging population

Reflected in many of the top reviews, the Senior Living industry has remained a critical industry throughout the pandemic. A Place for Mom surveyed families that moved into a senior living community over the past six months with 86% of caregivers indicating that COVID did not influence their decision to move their loved one into a community during the pandemic, mainly as a result of seniors needing care beyond what could be provided at home. More so, almost nine in 10 families surveyed with a loved one in Senior Living said they were satisfied/very satisfied with the care their loved one was receiving this past year, as caregiver fatigue became an unfortunate reality with 77% of caregivers reporting that they have been overwhelmed by the demands of caring for a senior since the pandemic began.

"During a year that challenged all of us, and particularly front line health care workers, senior living communities demonstrated resilience going above and beyond to keep residents safe, healthy, and happy," said Sue Johansen, senior vice president, Community Network, at A Place for Mom. "Of the nearly 45,000 senior living care providers in North America currently listed on and hundreds of thousands of reviews, only the top 3% were recognized with this prestigious award, simply by providing the highest level of care that residents and their families deserve."

To learn more about the Best of 2021 Senior Living Awards, please visit To learn more about West Shores, visit

Come see the natural beauty that flows through West Shores, a senior living community in Hot Springs, Ark.

West Shores combines serenity and security by offering desired services and amenities in every apartment home including independent living, assisted living and respite stay. West Shores is a welcoming haven with quick access to big-city amenities. With 17 acres surrounded by beautiful trees in a parklike setting, West Shores provides the perfect opportunity for leisurely strolls on the on-site walking path. West Shores features a spa room with a therapeutic tub, covered parking and scheduled courtesy transportation. Other attractive amenities on-site include a chapel with church services, beauty salon, expansive library, activity center with card and game areas, a billiards table, shuffleboard and big-screen TV. Wide entryways making it easy for those with wheelchairs or motorized scooters to get around. Residents can enjoy all the services and amenities that the West Shores has to offer, such as housekeeping and laundry service, 24/7 staffing, emergency response system, three restaurant-style meals served daily, and to keep life easy, daily newspaper delivery. This is a place you'll be proud to call home, in a community you'll be excited to call your own.

A Place for Mom

A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisers providing insight-driven and personalized solutions. Its mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. They are a quickly growing organization with over 500 senior living experts connecting hundreds of thousands of families every year to one of its community customers. For more information, visit is the leading consumer ratings and reviews site for senior living communities and home-care providers across the U.S. and Canada. The innovative website provides easy access to the information families need when making a senior-care decision, and features more than 240,000 trusted reviews and advice from local residents and their loved ones. For more information, visit


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