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Submitted photo TOP AWARD: Right at Home of Central Arkansas serving Benton, Hot Springs and Hot Springs Village received the top award for client satisfaction among all U.S. franchisees for 2019.
Submitted photo TOP AWARD: Right at Home of Central Arkansas serving Benton, Hot Springs and Hot Springs Village received the top award for client satisfaction among all U.S. franchisees for 2019.

Right at Home receives 2019 national Overall Client Satisfaction award

Right at Home of Central Arkansas serving Benton, Hot Springs and Hot Springs Village received the top award for client satisfaction among all U.S. franchisees for 2019.

This award was given during the Right at Home national convention in Dallas. The local office owned by Jimmy and Valerie Cadenhead has been serving since 2014.

"This is a tribute to our caregivers who passionately display our CARE values of Compassion, Availability, Reliability, and Exceptionalism," the Cadenheads said in a news release. "Our team cares deeply for our clients and strives to improve their quality of life with every interaction."

Right at Home recognizes the top performing office in client satisfaction.

"The Central Arkansas office has made exemplary service to their clients a top priority, demonstrated by finishing as the top regional winner for this award in 2018, then following it up with the top award in the country for 2019," Margaret Haynes COO for Right at Home said.

Local resident joins Edward Jones team

Heather Sparks recently joined a Hot Springs office of the financial services firm Edward Jones as a branch office administrator.

The title was adopted for this position at Edward Jones because of the wide range of responsibilities associated with the job.

"A branch office administrator is not only responsible for the daily operation of the branch, but also must provide top-level client service and marketing support for my activities," Gabriel Fisher, local financial adviser for the firm, said in a news release.

Fisher added that he was impressed not only with Sparks' office skills and efficiency but also with her knowledge of the community.

"I know she will be a terrific asset to our team as we strive to provide our clients unparalleled personal service," he said.

Fisher's branch office is located at 2212 Malvern Ave. Ste. 4. He may be reached at 501-622-6612.

Dover completes smart home technology education course

Kent Dover, an independent sales associate affiliated with Coldwell Banker RPM Group in Hot Springs, recently completed the Smart Home Technology Education Course offered by Coldwell Banker University.

Developed by Coldwell Banker Real Estate, LLC and CEDIA, the global trade association for the home technology market, the course is offered exclusively to independent contractor agents affiliated with the Coldwell Banker network. The curriculum provides an extensive look into the evolution of home technology, with a focus on how smart home products are changing the way we live in and interact with our homes.

This course will equip Dover with the skills needed to advise clients interested in buying and selling smart homes or installing their first smart home products. As smart homes become increasingly sought after in Hot Springs, Dover recognized how essential it is to educate himself to help clients make informed decisions about smart home technology.

"Smart home technology is entering the mainstream and quickly becoming a staple in homes across the country," Dover said in a news release. "The Smart Home Technology course has helped me sharpen my knowledge on the smart home and the products available, which in turn will allow me to better inform my clients when making smart home decisions."

A Coldwell Banker survey of Americans found that more than half (54 percent) of homeowners surveyed would install smart home products if they were selling their home and knew that doing so would make it sell faster. In response to this, Coldwell Banker Real Estate earlier this year released an official smart home definition to educate real estate professionals, homebuyers and home sellers in consort with CNET, the world's largest and most trusted online source of consumer technology news and reviews.

Business on 07/22/2019

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